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Successful Single-Phase Implementation of SAP SuccessFactors Employee Central


About Client

CommScope Inc. is an American network infrastructure provider based in Hickory, North Carolina. CommScope employs over 30,000 employees. CommScope designs and manufactures network & infrastructure products

Business Challenges

  • Constant expansion of company Portfolio through acquisitions.
  • Large, multi-lingual HRIS systems & 30,000+ Employee footprint spanning across 52+ countries and globally.
  • Multiple ERP (including SAP ECC & Oracle EBS) and other downstream systems integrated to their HRIS systems.
  • Larger-sized acquisitions back then required Clients to streamline their ERP & HRIS platforms – SuccessFactors Employee Central was the application of Choice.
  • Client already was using SAP ECC for HCM Core, Talent Solutions from SAP SuccessFactors & multiple 3rd party Regional Payroll systems.


  • Successfully implemented SuccessFactors Employee Central for 52 countries globally in a single phase (big-bang_ format)
  • Central, Core Global design implemented with Local Processes & Mandatory (Legal/ Fiscal) Configurations
  • Secure Data Migration from SAP ECC HCM & other ERP systems to Employee Central
  • Backward Integration of employee Data from Employee Central into SAP HCM (& other subsequent downstream systems like ADP Payroll, etc.) using SAP BTP Integration Suite (AKA SAP CPI)
  • Retrofitting of SuccessFactors Talent Solutions like PMGM, Compensation, Recruitment & Onboarding to integrate with Employee Central instead of the erstwhile SAP HCM
  • Mobility & Organizational Change Management Planning & Execution – deployment of digital Assistant to support the OCM execution


  1. Single, global, unified, cloud & mobile-enabled HRM Splat form with strong ESS/MSS & multi-language capabilities.
  2. Increased process efficiency and data accuracy by managing all master data and benefits processes within SAP SuccessFactors Employee Central.
  3. Simplified administration -Increased administrative efficiency with the automatic processing of benefits changes based on data updates and passive events that impact benefits eligibility.
  4. Globally Data Standards Compliant HRMS system –reduces regional data compliance overheads.
  5. Strong integration with SAPERP, leading to synchronous flow of Enterprise & Financial Master Data to Employee Central.
  6. Easy access to global headcount / workforce multi-dimensional reporting &analytics.

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