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Retailer Puts Cloud Integrations and API Modernization into Action

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Solution

The retail company understood their technology challenges and was ready to tackle them, but they didn't have  set starting point or a solid strategy in place. They enlisted New Era Technology Alliance to design and implement a new technology architecture to support existing stores, continued growth, and a more customer-focused online shopping experience.  

To meet these goals, our team recommended API modernization to bridge the gap between existing applications and a future-focused, rich integration architecture.   

Our Goal

 

Built an API Modernization Roadmap

Because the client’s outsourced API functionality limited their flexibility, we recommended an API modernization strategy to bring the integration back in-house. 

 

To translate “API first” into action, we collaborated with the client’s internal teams to design a roadmap that aligned internal business objectives with concrete steps toward digital transformation.  

 

Our Solution


  • Designed the reference architecture that would support a modern scalable architecture that included essential capabilities, platforms, and components
  • Established key business capabilities that were adequate for the current state and those that needed additional support for channel modernization
  • Analyzed platforms and tools, and explored a variety of software packages across IPaaS, marketplace, API management, and other COTS/SaaS to accelerate the future program effort

Our Goal

 

Driving API First Success

With a blueprint in place that showed possibilities and empowered the client to make clear decisions related to their API modernization, our client was positioned to grow over the long term. 

 

From there, our team laid out the key infrastructure that would drive API modernization success. 

 

Our Solution


  • Selected and deployed an API marketplace that would act as the heart of future integration topology
  • Layered in other modern platforms, including Confluent Kafka, to accelerate the API modernization strategy
  • Produced and shared the essential accelerators and templates needed to support future federated delivery models across all business units 

 

 
Ultimately, implementing API modernization is an organizational change project. Our work not only laid the technical groundwork and built out a modern API ecosystem, but also gave the client the knowledge and confidence to be successful from day one — and well into the future. 

Outcomes

Today, the client’s online presence reflects the elevated in-store shopping experience that made their brand a household name. As customer expectations shift and new opportunities emerge, they can leverage their API marketplace to easily adjust and respond with seamless improvements. 

Most importantly, API modernization equipped the client team to meet their overall business goal of expansion on a global scale. By putting API first ideas into practice, the client continues to see significant ROI, including: 

FusionEra_Service – Cloud
50% Increased Efficiency
a-improved-system-performance
20% Improved Speed to Market
c-improved-quality-and-access
50-70% Improved Quality

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