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Implementing Best Practices is Key to Success with Microsoft Dynamics AX



The furniture company was concerned with the loss of productivity, poor user experience, and lost revenue. They were determined to rebuild their ecommerce presence and build a stable foundation for their online platform. The company reached out to Fusion Alliance for an architectural assessment to determine what was causing the poor performance and how to fix it. 

Our team found that the existing implementation of Microsoft Dynamics AX and Sitecore did not align with either platform’s best practices, which led to the company’s issues.   

Project Goal

Determine the Source of Platform Instability 

The retail furniture company chose Microsoft Dynamics AX to streamline operations, manage finances, provide customer service, and maintain ecommerce. When implemented properly, this robust platform creates a foundation for success, but it requires close adherence to best practices to achieve ideal performance. We knew the first step was to determine why the site kept crashing and system failures continued to occur.  


Our Solution
  • Completed an in-depth platform assessment 
  • Evaluated the existing system configuration and performance characteristics against both Microsoft and Sitecore best practices 
  • Determined high-level, symptomatic issues that needed to be fixed immediately
Project Goal

Stabilize Dynamics AX and Sitecore  

Once we determined the source of the problems, the company needed direction and a plan to fix the most significant issues.  

Our Solution
  • Created a detailed roadmap of recommendations and how to implement them 
  • Categorized the recommendations to allow the company to prioritize actions to make the biggest impact 
  • Advised the company on which configuration and deployment changes would result in immediate performance or stability enhancements 


A Path to Ecommerce Success

This furniture company needed a strong, stable website in order to stay competitive and maintain their reputation for excellence. Now, their website is not only reliably operational, it offers an excellent customer experience and a secure, simple checkout process. 

2x Faster Page Load Speeds
Accessibility Assessment
30% Drop in Bounce Rate
50% Fewer Abandoned Carts

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