Enterprise resource planning (ERP) software is a critical tool many businesses rely on to manage day-to-day operations. Microsoft Dynamics AX is a popular ERP as it integrates information into a single database to improve access throughout the company and offers industry- and company-specific customizations to the interface, data, and applications. When implemented properly, organizations will often see reduced costs and increased customizations.
This leading oil cooperative implemented Dynamics AX to create an environment where both employees and customers could operate within an enterprise application. Soon after the software was launched, the organization determined that they weren't seeing the return on investment (ROI) they expected. They wanted to reap the full benefits of their investment and knew they needed a partner with expertise in Dynamics AX implementation and customization, so they turned to Fusion for guidance.