The client, a leading healthcare organization, was constructing a new medical tower to expand its patient care capabilities. The goal was to integrate cutting-edge collaboration technology to support clinical teams, improve communication, and enhance patient outcomes.
The organization faced the challenge of designing and implementing a unified communication system across multiple departments in a new facility. They needed a solution that was scalable, secure, and compliant with healthcare regulations, while also being intuitive for medical staff.
New Era Technology partnered with the client to deliver a comprehensive collaboration solution:
The most impactful technology to the hospital includes an interactive digital whiteboard system for patients and clinical staff. New digital whiteboards and tablets replaced the outdated dry erase board (which frequently contained illegible and incorrect information regarding the patient).
The high-tech digital touchscreens installed include integrated cameras and microphones. The patient engagement platform, MediaCare©, developed by HCI, uses touchscreen devices with existing hospital technology systems: EMR, nurse call, staff locating, wireless phones, smart beds, and other systems to accurately display and relay patient information.
The interactive patient care solution provides daily patient goals and schedules, medication and treatment plans, Care Team identification, discharge information, video conferencing, and more.