A release pipeline is the end-to-end process, including manual and automated steps, of how a user accesses a software program or application. A proper release pipeline is a smooth process that enables users to efficiently access and use a secure version of the software. A specialty insurance company had little confidence in its release pipelines, but attempts to update and fix the concerns often caused more problems. Their IT team pushed code changes apprehensively, and they spent more time putting out fires each day in production. The insurance company needed to feel confident in the quality of their software development lifecycle so that it could deliver functioning software with a positive business impact. They reached out to New Era Technology for solutions.