The client, a public water supply company, needed to consolidate multiple legacy IT systems into a unified platform. The goal was to improve reliability, streamline operations, and support future digital initiatives.
The company faced challenges with fragmented systems that hindered data sharing and operational efficiency. Aging infrastructure increased maintenance costs and posed risks to service continuity.
New Era Technology implemented a comprehensive consolidation strategy:
A primary benefit to the solution provided was the reduction in total cost of ownership. The new design, which included more advanced and efficient technology, significantly reduced the client’s operating support costs by nearly 80%.
Additionally, improved communications and collaboration drove an enhanced employee and customer experience. Creating a state-of-the-art technology communications platform offered significant advantages regarding the integration of applications and reduced expenditures for future upgrades and migrations.