Pauline Thomson, Personal Assistant to the Principal at Te Kamo High School in Whangārei
and Secretary for Te Manihi Tumuaki Northland Principals, manages minutes for a range of
meetings, from board sessions to leadership huis with up to 30 attendees. Her dual roles
require accurate, detailed records of lengthy and often complex discussions.
Manual note-taking was a constant source of pressure. Pauline often had to transcribe long
all-day hui’s, capturing input from multiple speakers. Even when using her phone to record,
the sound quality in large or echoey rooms was inconsistent and resulted in lost detail and
added stress.
“Some of these meetings go all day and I’d be relying on my phone to pick everything up,
which wasn’t very reliable, especially in larger rooms.” ~ Pauline. Common issues included
missed or inaccurate meeting details, poor audio pickup, difficulty identifying speakers and
time-consuming manual processes
New Era Technology responded with a bundled solution tailored to Pauline’s workflow. The
setup included:
This simple yet powerful setup transformed Pauline’s meeting workflow:
From day one, the solution was easy to use and required minimal setup, giving Pauline peace
of mind before, during, and after meetings. “It was so easy to get started. Everything just
worked.”
While Pauline is still exploring everything Gemini can do, the potential is clear. Beyond
meeting support, Gemini’s AI capabilities offer future applications for educators and
students, like personalised lesson plans, student support, and efficient report writing.
Pauline encourages other schools and education administrators to explore AI-powered tools
and smart audio solutions. Especially those with admin-heavy roles like PAs and office
managers.
“I really like that I can ask New Era a question and they always find a solution.” ~ Pauline.
At New Era, we don’t just install technology, we partner with schools to understand their
pain points and recommend the best-fit solutions. With nationwide coverage and responsive
support, we’re here for the long haul.
If you'd like to learn more about Jabra speakerphones or how Google Gemini’s paid license
could support your team, speak with one of our experts today.