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Managing a multitude of tasks that modern IT departments are tasked with can often feel like a enormous venture. As a result, a growing number of companies are hiring managed service providers (MSPs) to help lighten the load. But are these services really necessary, and do they provide tangible value? Before a business jumps on the MSP bandwagon, it should consider several important factors and ask some questions.
Any business with IT needs should consider hiring a managed service provider, and these questions should be the starting point of that search. After all, while IT often operates in the background, the reality is that IT plays a huge role in your entire operation. In fact, every move your enterprise makes is affected by IT. IT not only helps improve innovation, but it also affects all your transaction activities, including communications, marketing, and sales. Without a healthy IT infrastructure, your entire company’s success could be in jeopardy.
What are the benefits of an MSP? Managed services don’t just hide the mess; they actually clean it up by implementing the appropriate tools, experience, and practices to eliminate the mess. Furthermore, effective managed services also provide your company with a competitive edge by offering you increased efficiencies, faster technology, and improved internal communications. Thus, your company experiences additional innovations and the ability to implement the latest collaborative and digital services. Another benefit of hiring an MSP is improved security and compliance risk. Your MSP will know how to keep your data safe on a daily basis and know how to keep your data safe during a disaster by implementing a disaster recovery plan.
Too often, the merits of managed service providers are merely measured by their ability to take messes off their customers’ hands and reduce their costs. However, MSPs offer so much more, with their real value residing in many other factors. For example, can your MSP help streamline operations, deliver more IT value to your business, remain innovative with the latest technologies, and actually clean up an IT mess after taking it off your hands? In the end, it all comes down to the conversation you hold with the MSP. Therefore, it’s up to you to steer the discussion in the right direction, ask the right questions, and then assess how valuable the MSP’s services truly are.
The fact is there are numerous questions to ask an MSP, including the following suggestions from Stack.com.
The bottom line, however, is it’s up to you to get the conversation started. If you would like to learn more about how your company could benefit from working with a managed service provider, please contact us today at New Era Technology by clicking here.
We’re ready to have this important conversation with you.